Casual and occasional participants are generally highly motivated and passionate about being active but don’t see all the benefits that taking up a committed membership provides. Once you have people interested, facilitating an effective new member journey helps them to meet new people, form good habits, try new things, develop skills and enjoy your club’s environment so they will want to come back. If you are providing quality programmes, your members will be more motivated to play more often and stay longer and are more likely to renew and refer their friends. Providing events creates massive social energy and increases motivation at it allows those who wish to challenge themselves at a level their ability allows. This can also deliver worthwhile economic outcomes for your club and community too.